Virus removal and tune-ups in Madison

If your computer is showing pop-ups, redirecting your browser, or warning you to call a phone number, stop and don’t pay anyone who contacted you first. We come to you, remove the malware, and check that nothing else was changed.

For computers that are just slow, a tune-up clears out startup programs, unwanted software, and updates that never finished - and tells you honestly if a hardware upgrade would help more.

What’s included

  • Malware, adware, and browser hijack removal
  • Startup and background program cleanup
  • Windows and driver updates
  • Security settings and backup check
  • Advice on avoiding it next time

Signs you need this

  • Pop-ups or ads that appear outside the browser
  • A warning telling you to call “Microsoft support”
  • Your search engine or homepage changed by itself
  • Startup takes minutes instead of seconds

How it works

  1. Describe the problem

    Call or send the form with what the computer is doing and roughly when it started. A photo of any error message helps.

  2. We diagnose on-site

    We come to you and find the actual cause before anything is replaced, then explain it in plain English.

  3. You approve the fix

    You get the price of any part and the labor up front. If it isn’t worth fixing, we say so.

    No work starts until you approve the price

  4. Fixed, tested, explained

    We test it in front of you and show you what changed. Same-day remote support afterwards if anything comes back.

Virus removal: common questions

A pop-up says my computer is infected and to call a number. What do I do?

Don’t call the number and don’t let anyone connect to your computer. Close the browser (or restart the computer) and contact us. Real security warnings never ask you to phone someone.

Will I lose my files?

Virus removal doesn’t require erasing your files. We check your backups first anyway.

How much does virus removal cost?

It depends on what we find. You get the price before any work starts.

Get a free quote

Free, no obligation. Tell us roughly what you want the computer to do and where you are. You’ll get a written answer with prices - usually within one business day.

Usually answered within one business day. Or call (608) 530-4415.

CallFree quote